Please click " Accept as Solution" if you feel my post solved your issue, it will help others find the solution. If the solution provided worked for you, please mark accepted solution for this post. Refer this article to further troubleshoot printer printing blank pages. Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.Please click here to download and install the software.Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.Under print server properties, go to drivers - remove any entry there as well.Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.First, unplug the USB cable from the printer if present.If the issue persists, also try clean installing the printer drivers.Go to services again - Start the print spooler.Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.Press “Windows key” + “r” to get the “Run” window.Ive tried installing all three on the Win7 machine (by removing the printer and reinstalling it), but it is recognized by Windows as a PL6 printer every time. HP offers three types of drivers for this model: PL6, PL5, and PostScript. If the copy works fine on your printer try to uninstall the printer software from root level and install the full feature printer software on your PC. The blank-pages problem occurs when I print from a Win7 computer through the shared printer. If the printer is making a good copy, then the printer hardware is fine. Place a document on the scanner glass and choose “Copy” option. I have ink and relatively new ink cartridges. I tried printing from my iPhone and the printer recognizes the print job but only shoots out blank paper. Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. My new Dell won't connect to my Photosmart 5510 B11A printer either USB or wireless. Have you tried printing using a different application?Īs you mentioned when you print from your printer it is printing blank pages. I understand when you print from your printer the printer is printing blank pages.ĭid you make any changes to your printer?ĭoes the issue persist when you make a copy from your printer? Chinese you for joining the HP Forums!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Link: Note: Select the country accordingly to get the contact details for support. If the issue persists, I recommend you to contact the HP Support Team regarding this as this could be a hardware issue. HP recommends plugging the printer directly into a wall outlet.Īlso, try connecting the Printer to a different wall outlet directly. Reconnect the power cord to the printer.Plug the power cord back into the wall outlet.Unplug the power cord from the wall outlet.With the printer turned on, disconnect the power cord from the rear of the printer.
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